Seller performance may be affected by:
- Order cancellations: Cancelling an order after it has been purchased by a buyer can affect your seller performance and reliability. Repeated cancellations are tracked over time.
- Inaccurate or misleading listings: Listings that don't accurately reflect the item's condition, brand, size, or flaws can lead to failed quality checks and buyer disputes.
- Failed inspections: If your items are rejected during our quality check, it may impact your performance record.
- Delays in scheduling pickup: Once an order is placed, prompt availability for pickup is expected. Consistently missing or rescheduling pickup windows affects your standing.
- Repeated fulfilment issues: A pattern of issues across multiple orders, such as cancellations, failed pickups, or rejected items, may result in restrictions on your account.
Maintaining accurate listings and fulfilling orders on time helps keep your account in good standing.